Norwegian-Encore

A man was pulled from the water on Nov16, 2025, after accidentally falling between the 'Norwegian Encore' and the dock at the Nassau Cruise Port. The incident happened after the ship arrived in Nassau during its current 7-day Caribbean itinerary out of Miami. The man appeared to have been on the dock or had just stepped onto the ramp towards the cruise ship when he suddenly slipped and fell into the water. He was holding onto a buoy while struggling to stay afloat as bystanders called for help. People nearby quickly located a ladder and worked together to pull him out of the water. It was unknown whether the man was a passenger or a crew member of the 'Norwegian Encore'. Report with photos and video: https://crew-center.com/video-man-fell-between-cruise-ship-and-dock-nassau-port

The FBI has arrested a Norwegian cruise ship worker in Alaska after he allegedly stabbed three people with medical scissors aboard the 'Norwegian Encore'. The suspect, identified as Ntando Sogoni, 35, from South Africa, was recently hired by Norwegian and boarded the ship in Seattle on May 5, 2024. The ship left that day for a weeklong, round-trip excursion to Alaska with stops including Glacier Bay National Park and Victoria, British Columbia. On May 6, Ntando Sogoni, was working on the ship when other ship employees observed the defendant attempting to deploy a lifeboat. Sogoni was contacted by ship security and escorted to the ship’s medical center for an assessment. Upon arrival, Sogoni physically attacked a security guard and a male nurse inside an examination room and proceeded to enter another examination room where a woman, a U.S. citizen, was being examined. He grabbed a pair of scissors and stabbed the woman multiple times in the arm, hand and face. He also stabbed two security guards who intervened, one in the head and one in the back and shoulders. Sogoni was detained in the ship’s jail, and arrested by the FBI on May 7 in Juneau, Alaska. He is now facing a charge of assault with a dangerous weapon within maritime and territorial jurisdiction.

While the 'Norwegian Encore' was docked in Panama City on Nov 8, 2022, the gangway collapsed at 1.30 p.m., and several guests were injured by the incident. Emergency responders arrived quickly on the scene, and work began immediately to clear the damaged gangway. Multiple ambulances responding to the accident, and passengers were assisted via stretchers and wheelchairs to the emergency vehicles. Several passengers were immediately sent for treatment at a nearby medical facility. A CARE Team was sent to Panama City to offer additional support to the affected people. The gangway was apparently quite steep at the port and appears to have bent due to a lack of underlying support. Guests were walking across the gangway at the time of the collapse. The ship left the port again on Nov 9 en route to Cristobal. Report with photos: https://www.cruisehive.com/norwegian-cruise-ship-gangway-collapses-in-panama/87126

A US Coast Guard Air Station Sitka aircrew medically evacuated a man from the 'Norwegian Encore' in the Chatham Strait, Alaska, on July 18, 2022. Coast Guard Sector Juneau command center personnel received the request for assistance from the cruise ship at 5:48 a.m., reporting that the 64-year-old male had been suffering from stroke-like symptoms since 4:35 a.m. The MH-60 Jayhawk helicopter aircrew arrived on scene at 7:27 a.m. and safely hoisted and transported the patient to awaiting Emergency Medical Service personnel at the Mt. Edgecumbe Medical Center in Sitka. The patient’s condition was reportedly stable upon transfer to medical personnel in Sitka.